The Impact of Training on Productivity and Retention in the Banking Sector of Bangladesh

Abul Khair Mohammed Abdul Baten

Oct-Nov-Dec

Abstract
Today, employee training is becoming essential for every business. In banks, employees are given a variety of positions and duties. Through training, they may effectively fulfill these tasks and obligations while still learning new skills and that will position them for future roles with greater responsibility. The aim of this study is to assess the impact of the various facets of training on work efficiency, work effectiveness, organizational performance, service quality, behaviour, professionalism, and overall productivity of the employees and its relation to employee retention. Cross-sectional quantitative research design was adopted for the study to elicit data. Pearson’s correlation coefficients were calculated to assess the strength of the association between the level of retention and the independent variables of the participants training, work efficiency, work effectiveness, organizational performance, behaviour, and professionalism. Besides, a linear multiple hierarchical regression model was constructed based on stepwise regression analysis to assess the impact of training, work efficiency, work effectiveness, organizational performance, behaviour, and professionalism on retention. Finding show that training has a strong effect on the above mentioned components of employee productivity which ultimately positively influence employee retention.

Keyword: Training, employee productivity, banking sector, training effectiveness, retention

Research Area: Business

Country: Bangladesh

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